Need help? We’ve got you covered. The BassBucks app includes a built-in support center where you can find answers to common questions, explore helpful articles, and chat directly with our support team.
Here’s how to get started:
Step-by-Step Instructions
Open the BassBucks App
Launch the app on your device and log in to your account.
Go to Your Account
Tap “Account” in the bottom navigation bar.
Select “Support”
From the list of account options, tap “Support.”
You’ll be redirected to the BassBucks Support page.
Browse Help Articles
Scroll through a variety of help topics designed to answer your questions quickly and easily.
Chat or Submit a Ticket
Need more help?
Tap the message icon in the bottom right corner of the screen.
Start a live chat with a BassBucks support rep
Or submit a ticket and we’ll get back to you ASAP
Tips for Faster Support
Include screenshots if something looks off
Share your username or email tied to your account
Be as detailed as possible with your issue
Support That Has Your Back
Our team is here to ensure you have a smooth experience—whether you’re setting up your account, troubleshooting an issue, or just need a quick question answered.
If you need additional assistance, don’t hesitate to reach out through the in-app support or email us directly at support@bassbucks.com.