Contact Us
We’re here to help make your BassBucks experience smooth, fun, and hassle-free. Whether you have a question about your account, need help with a contest, or just want to say hello — we’re ready to assist.
Support Options
In-App Support
Open the BassBucks app
Navigate to the Account tab
Tap Support
Use the message icon at the bottom right to start a chat or submit a support request
Email Support
Reach us directly at:
We aim to respond within one business day.
Help Center
Visit support.bassbucks.com for FAQs, tutorials, and detailed help articles on account management, gameplay, payments, and more.
🕒 Support Hours
Monday – Friday
9:00 AM – 6:00 PM EST
Messages sent outside of business hours will be responded to promptly during the next business day.
🛠 Technical or Account Issues?
If you’re experiencing a bug or account-related issue, please include:
Your full name and username
A description of the issue
Screenshots (if applicable)
This helps us resolve your request faster.
Thanks for being part of the BassBucks community.
We’re here to support you every cast of the way.